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All Maintenance Requests must be submitted through your tenant portal online. We do not accept maintenance requests by phone, text, or email. Non-Portal submissions will be purged from all communication.

Atlantic Coast Realty Management provides full-service Property Management and Leasing to meet all our clients Residential and Commercial Management needs from the Virginia Beach Oceanfront to lower Jamestown on the Peninsula, and all points in between!

Why will your professional property manager search end with ACRM? Because protecting your property value is the most important duty of the job. We offer the Smart Maintenance Call Center Advantage. It is the Rolls Royce of property maintenance and preservation in the industry. And unlike other firms, we gift it to our owners free of charge! Our marketing is superior in every way. Learn why we transfer in more property owners from competitors like Real Property Management, KRS Holdings, and Key Renter, than any other management company in Hampton Roads. As our local real estate market transitions during the changing economy, working harder during periods of higher vacancy is a must to get properties leased to qualified tenants quickly. With our premium marketing, we now syndicate all of our managed rentals to 86 online rental sites. This is in addition to our listings with our local MLS Board, Zillow, Realtor.Com, Sierra Interactive, all major social media platforms, and ACRM’s website.

Our services include:

  • *8% New Management Fee Per Month*. Don’t pay absurdly high sign on fees. Competitors often charge half to a full month’s rent just to sign on as a new owner.
  • Access to your Management Team:  Angel, James, Hendrik, Bill & RJ every workday. We never hide behind online portals and text. Communication is everything!
  • Direct Deposit of owner disbursements to owner bank accounts promptly each month
  • Convenient and Secure Online Owner Portal housing all monthly & annual statements, 1099’s, and maintenance work order flow, everything at your fingertips for tax planning
  • Tenant Application processing, including stringent credit review, income analysis, and full verification of rental and employment history. Each case is unique, and we are extremely careful in both credit and criminal background screening of all applicants.
  • The benefit of MLS marketing, plus premium marketing. We syndicate all our managed rentals to 86 online rental sites. This is in addition to our listings with our local MLS Board, Zillow, Realtor.Com, Sierra Interactive, all major social media channels, and ACRM’s website. We also market our listings to both the British & Italian Embassies through their local Housing Liaisons 
  • Direct reverse prospecting of our exclusive CRM direct client database of over 30,000 and growing Renter and Buyer prospects, looking to move within the next 30-180 days
  • Periodic property inspections
  • Move-In and Move Out inspections
  • Full-Service Maintenance 
  • 60-day notice requirement of all tenants                                                                                                               
  • Don’t get lost in a sea of large sales companies that relegate property management to an irritation. At ACRM, we embrace it and provide extremely professional, yet very personalized service for each of our owners.

“A Property Management Parable!”

Heard the one about the buddy that rented directly from the military owner of the property, the one where the owner was headed to a new duty station? You know, the one about the friend from the command that failed to tell the owner that he was going to have three roommates in the house, disruptive parties, and pay their significant other’s car payment before paying the rent. You know the one where the owner didn’t pull a tri-merged credit report, nor ran a debt-to-income analysis on their buddy? And then used the lease contract from the legal website, a lease that failed to have guidance against sub-tenancy. Or failed to write in provisions for maintenance responsibility. Or failed to protect themselves should they need to sell while rented. Then realized their buddy was manipulating them emotionally and financially. You know, the one where the owner finally called the professional in when the tenant was 4 months behind and the property was destroyed. All because the owner thought they were saving a buck renting the house themselves.

We at Atlantic Coast Realty Management have a combined 28 years successfully managing hundreds of properties throughout Hampton Roads. Our paramount concern is you, the Property Owner! We never hide behind online portals and text. We believe in a commitment to verbal communication, and a culture of kindness and responsiveness to our treasured property owners.

* Certain conditions Apply.

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